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Refund Policy

Student Drop/ Cancellation Policy

Students may be dropped by the School from a program for any of the following: unsatisfactory academic performance (below a “C”) after given a probationary period; insufficient lesson responses, failure to complete program within the maximum timeframe allowed; medical excuse from physician; failure to adhere to Student Code of Conduct; failure to pay charges when due; breach of the school’s ENROLLMENT AGREEMENT. Students may be readmitted to their program of study only upon approval of the Director.

 Certification Disclosure:

PTHC students must understand that due to growing nationwide concerns regarding the suitability of today’s healthcare professionals, many healthcare organizations providing healthcare services require disclosure of an individual’s criminal history. In addition, many state statutes also require disclosure of an individual’s criminal history in order to apply for certain health professional certificates, registrations, and licenses. Existence of a criminal history may subject an individual to denial of an initial application for a certificate, registration, or license to practice in a clinical setting or result in the revocation or suspension of an existing certificate, registration, or license.


25 The catalog shall contain cancellation, withdrawal, and refund policies, including an explanation that the student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later. (Ed. Code §94909(a)(8)(B))

The minimum acceptable refund policy for all students includes the following:

Official Student initiated withdrawal: A student may withdraw from a program/course by  notifying the College of his/her intent to withdraw. Notification must be provided via written notice to the Campus administrator or program director by hand-delivery, mail or email. The mail must be send in a certified form. The date of withdrawal is the date that an institution determined that a student is no longer in enrolled in the school.

Regardless of the circumstances of withdrawal or the date of notification to the College, the official withdrawal date is the last date student engaged in an  academic related activity, which may include class room learning, projects, clinical experience, or examinations as.

Administrative Initiated Termination:  PTHC administration may terminate/ Withdraw a student  for the following reasons:

  • Failure to comply with PTHC attendance policy
  • Failure to comply with PTHC code of conduct policy in either external preceptorship, clinical site or in campus
  • Failure to meet financial obligations as agreed with the College
  • Failure to pass same course/ module twice
  • Failure to adhere to conditions as set forth in the Enrollment Agreement or as stated in the catalogue or student handbook

Determination of the Withdrawal Date: The student’s withdrawal date is  the last date student engaged in an  academic related activity, which may include class room learning, projects, clinical experience, or examinations as reflected on the school attendance records.  The withdrawal date for a student who does not return from an approved leave of absence is the last date of school attendance, as determined by the College’s attendance records.


Regardless of whether a student follows the official procedure to withdrawal procedure or not, or if an institution terminates a student or determines that a student is no longer enrolled in the institution,  all withdrawal/termination procedures must be followed.

All refund calculations will be based  on the  student’s last date of attendance (LDA).

The  student’s last day of attendance (LDA) is the last day the student had academically related activity, which may include class room learning, projects, clinical experience, or examinations.

Refund calculations are based on the number of days the student engaged in class/clinical activities. The student will be obligated to pay up to the last day of class attendance/activity. Items of extra expense to a student such as instructional supplies or equipment, tools, student activities, laboratory fees, service charges, rentals, credentialing fees, deposits and all other charges is not included in the tuition refund computations when they are separately shown in the enrollment agreement, catalog, or in other data furnished a student before enrollment.

Calculation of Refunds:

The College must provide a pro rata refund tuition charged to students who have completed less than 60% of the period of attendance The percentage for the pro rata refund is based on the number of days student attended or was scheduled to attend upto to the determined date of withdrawal divided by the number of days in the program. Funds applied to charges for non-refundable fees and distributed books and supplies are not refunded. Funds applied to charges for non-refundable fees and distributed books and supplies are not refunded. Funds already payed to third party  such as for credentialing examination and livescan are non-refundable.

Tuition refund  will be calculated following this method.

Total Tuition for the program  divided by Total # of scheduled class days = tuition per day

Tuition per day X number of days attended= Total tuition owed to the school

Total tuition received –  tuition owed to the school=  tuition refund to be received by student.

Assuming student has paid all the other non-tuition items and there is no third party payment involved, the student will receive the refund within 45 days.

All monies  already remitted to third parties such as credentialing bodies and livescan will be nonrefundable. Items such as scrubs and unsealed textbooks will not be accepted back and will be non-refundable.

Refunds are made within 45 days after the date of the institution’s determination that the student has withdrawn. The institution evidences through clear and accurate recordkeeping that refunds to withdrawn students are made.

If the student has attended more than 60% of the total number of the scheduled days, the student will not receive any refund.

An applicant who provides written notice of cancellation to PTHC within three (3) business day, excluding weekends and holidays, of executing the enrollment agreement is entitled to a refund of all monies paid, excluding the $100 non-refundable registration fee.

 PTHC requires notice of cancellation to be delivered by hand or send  by  certified or registered mail.  PTHC requires that notice of termination or cancellation be made by the purchaser if a student is under legal age 18 years of age unless the student is the direct purchaser of the services

Rejection:  An applicant rejected by the school is entitled to a refund of all monies paid.


Notice of Cancellation must be in writing and signed and dated by the student or legal guardian. Withdrawal from the Program may be effectuated by the student’s or guardian’s written notice or by student’s conduct, including but not limited to, a student’s attendance.

Cancellation of Enrollment Prior to Starting the Program:

You may cancel enrollment for any reason prior to the start of the program. Students have the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later.

Cancellation of Enrollment after Starting the Program:

Students who cancel enrollment or withdraw from a program shall be entitled to a prorated refund as defined by the Refund Policy below. Students who have completed more than 60 percent of the program will not be eligible for any refund.

***Students will be responsible for any charges the College has paid on their behalf for the above stated Program including: Live-Scan Fingerprinting, student textbooks/student learning materials/handbooks/syllabi, uniforms/scrub sets, medical kit, CPR/First Aide training.

School Closure: If the school closes subsequent to a student’s enrollment and before instruction in the course has begun, the school shall at its option:

1. Provide a full refund of all money paid; or
2. Provide for completion of the course at schools in the neighborhood.

Note:Academic transcripts or proof of completion will not be released until tuition charges are paid in full.

Students will be financially responsible for payment of instructor for teaching for any missed scheduled day.

The College shall charge the student $25 per instructional hour for each hour of MISSED THEORY, LAB, OR CLINICAL TIME. EXAMPLE: the student missed an eight (8) hour clinical day; therefore, the student will require eight hours of instruction for the missed day; the student will be responsible for owing to the College a total of $200 for the instructional time. This will be paid prior to make up day.

Preceptorship/Clinical rotation Requirements

Applicants accepted into the program that require clinical experience with direct patient care must submit the following prior to patient contact:

Some programs will require Health and Physical Examination with clearance from communicable diseases, infections, physical, psychological disorders before the student comes into direct contact with patients. The health examination and clearance must be done by a licensed physician, physician assistant or nurse practitioner.
Courses regulated by California Department of Public Health with a direct patient care clinical component will also require disclosure of any convictions of any crimes other than minor traffic violations plus a Live-scan done before direct patient contact. This will be communicated before signing the enrollment agreement.

Fees Changes

PTHC Fees: PTHC reserves the right to change any and all fees at any time. Should a fee change occur, the new course fees would be posted thirty (30) days prior to going into effect. This does not apply to AHA. AHA Course fee could change any time but before class registration. Class registration refers to the time the student has made a payment towards the courses. These Fee change will not apply to students who have started their program. Incase PTHC reduces fee, for example, as a promotional discount, the new course fee will not apply to students who have already started the program.
Third Party Fees: Fees set by third parties, for example, testing fees made to testing bodies could change at any time. The information of change of fees by third parties will be communicated to the student’s within the soonest possible time.


To register for a class please contact

90 W. Grand Blvd. Suite 107
Corona, CA 92882
Office Phone: 951-734-1601
Fax: 951-734-1602

14340 Elsworth Street Suite B-108/109
Moreno Valley, CA 92553
Office Phone: 951-656-4400
Fax: 951-656-4402


Click here to complete registration form.

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